According to an official, “We are trying to streamline decision-making with the use of digital technology. Perhaps, we need to bring in more processes under the ambit of latest technology to minimise paperwork and reliance on physical files.”
This year, the NHAI began settling its arbitration claims through a reconciliation process, in an exercise to clean up receivables on its balance sheet. It had around 182 projects in arbitration, with claims of about Rs 70,000 crore.
The process, which started with the settlement of an arbitration claim worth about Rs 650 crore with the Infrastructure Leasing & Financial Services for nearly Rs 200 crore, has hit a roadblock due to the lockdown to contain the spread of Covid-19.