 "MHA to launch 'Twitter Seva' to address public grievances")
The Home Ministry is all set to expand its social media outreach by launching a 'Twitter Seva' service with an aim to centralise its grievance redressal mechanism by bringing all social media handles under one roof.
Union Home Secretary Rajiv Mehrishi on Thursday discussed the issue with a delegation of Twitter led by Raheel Khursheed, Head of Twitter Seva for South Asia and South East Asia, and chalked out plans for the launch of the ministry's 'Twitter Seva'.
Under the new service, a tweet to any Twitter handle of the ministry will automatically land in the 'Twitter Seva' platform which will provide for prompt resolution of the grievances of public.
The authorities concerned will be assigned to resolve problems and difficulties of people on a real-time basis, a Home Ministry official said.
The Home Ministry has nearly 10 Twitter handles, including two belonging to Home Minister Rajnath Singh and one each belonging to Union Ministers of State for Home Kiren Rijiju and Hansraj Ahir.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →*Subscribe to Business Standard digital and get complimentary access to The New York Times
Smart Quarterly
₹900
3 Months
₹300/Month
SAVE 25%
Smart Essential
₹2,700
1 Year
₹225/Month
SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months
Super Saver
₹3,900
2 Years
₹162/Month
Subscribe
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
SAVE 25%