Apple shipped iPhone 6, 6 Plus knowing they would bend: Report

Image
IANS San Francisco
Last Updated : May 25 2018 | 2:45 PM IST

Apple's own internal testing has shown its iPhone 6 and iPhone 6 Plus devices were far more susceptible to damage from bending than previous models and the company shipped the phones knowing they would bend, media reported.

However, Apple had maintained at that time that only a small number of users complained about the bending of the devices and said in a public stance that there were no engineering issues with the iPhones.

"A lawsuit over 'Touch Disease', from which the new documents emerged this week, alleged that Apple indeed knew in advance about the problems with the iPhone 6 and 6 Plus," Apple Insider reported late on Thursday.

The "touch disease" or "bendgate" as it was commonly referred to, surfaced in 2016, when users in larger numbers began noticing a small flickering towards the top of their screen on iPhone 6 Plus.

In November 2016, the Cupertino-headquartered giant reportedly reacted by launching a programme which offered repairs for a $149 service fee.

"That followed reports, in August 2016 that about 11 per cent of Apple Store repairs at the time were in relation to that particular issue," the report added.

The released court documents also show that in May 2016, more than six months after the release of iPhone 6 and iPhone 6 Plus, the company began using epoxy to strengthen the affected part of the logic board.

--IANS

ksc/and/mr

Disclaimer: No Business Standard Journalist was involved in creation of this content

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: May 25 2018 | 2:36 PM IST

Next Story