Genpact acquires insurance cloud provider OnSource

OnSource's innovation to disrupt insurance claims will offer seamless customer experience: Genpact

Global professional services firm Genpact on Thursday announced the acquisition of US-based OnSource, provider of a leading Inspection-as-a-Service (IaaS) product for property and casualty (P&C) insurance carriers and their customers.

The terms of the financial deal were yet to be disclosed.

"OnSource's innovation and ability to disrupt insurance claims operations to both save insurance carriers time and resources, and provide a seamless customer experience, is a critical addition to our digital-led insurance service offerings," said Sasha Sanyal, Senior Vice President, Insurance, Genpact.

As part of its ongoing strategy to drive digital-led innovation and digitally-enabled intelligent operations for clients around the world, Genpact is investing in leading technologies that reimagine the customer experience and radically change how companies compete.

OnSource uses advanced technologies - such as real-time browser-based communication, self-service applications, and drones - to put consumers in control of their insurance claims and fundamentally transform the process for insurance carriers.

The OnSource IaaS product will leverage Genpact 'Cora', Genpact's artificial intelligence-based digital platform.