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More and more passengers in general are choosing not to subject themselves to Air India’s legendary inefficiency, delays and poor in-flight service. But an international financial services company has taken it a step a further. It has actually officially proscribed travel by the government-owned airline for its executives in India. Should any of its executives have no option but to avail of the airline’s services, they require board level approval to do so.
First Published: Aug 26 2011 | 12:30 AM IST