COVID-19 crisis: Kanpur Smart City deploys AI tool for administrative work

Kanpur Smart City Ltd (KSCL) has established an artificial intelligence tool for administration work to be carried out during the ongoing nationwide lockdown.

KSCL has roped in Tech Mahindra to set up a COVID-19 control room to manage tracking of coronavirus patients, lockdown violations, supply of essential items and health supplies, among others.

"As the COVID-19 outbreak disrupts the socio-economic order of the country, city administrations and the private sector are collaborating to maximise their efforts towards fighting the pandemic," KSCL CEO and Municipal Commissioner Akshay Tripathi told PTI.

He added that with the help of Tech Mahindra, the COVID-19 War Room Contact Centre was made live in record time and is equipped with real-time and historical reporting. "Remote training sessions have also been provided to on-ground resources to minimise downtime."