Def personnel can collect tickets from any reservation counter

Defence personnel can now collect their booked rail 'i-ticket' from any computerised reservation counter as against the existing policy of collecting the ticket from the originating station of journey.
The move is aimed at providing a hassle-free collection, a Railway statement said, adding, the i-ticket can be collected by the defence personnel on showing any one of the ten prescribed proofs of identity allowed for undertaking journeys on e-tickets.
If some other person collects the tickets on behalf of the defence personnel, then he/she must produce any of the ten prescribed identity-proofs in original along with a photocopy of the id proof of the ticket-holding defence personnel, the statement said.

It said some other problems encountered during booking of i-tickets by defence personnel have been mitigated, such as auto-cancellation of fully waitlisted e-tickets, allowing booking of tickets on defence travel system during first thirty minutes of opening of reservation which is disallowed for all other ticket agents.