At present, Dena Bank has 83 branches in 33 districts of Uttar Pradesh, and it will be able to provide better and excellent customer services by opening more branches in the state in financial year 2016-17, its CMD Ashwani Kumar told reporters here.
As per government directives, the bank has provided on-site ATM is most of the branches, he said, adding that for the convenience of customers, the bank has operationalised E-smarts with self-service kiosks.
As an innovative experiment for NPA recovery, Lucknow Zone has formed a "Women Recovery Brigade" whose purpose will be to ensure effective recovery in NPA accounts, a press note issued on behalf of the bank said but did not elaborate.
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