After he approached the Byculla police in central Mumbai, a case of cheating was registered against Flipkart.
Tabrej Mehaboob Nagrali, the complainant, said he had ordered an iPhone-8 on the shopping portal and made the full payment of Rs 55,000.
On January 22, he alleges, the package delivered at his house in Panvel in neighbouring Navi Mumbai had a detergent bar inside instead of the premium mobile phone.
A Flipkart spokesman told PTI that the company is conducting an inquiry into the incident.
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