People can now file a complaint with the Department of Telecom (DoT) against offensive messages received on WhatsApp, an official said Friday.
The victim just needs to furnish a screenshot of the message along with the mobile number and e-mail it to ccaddn-dot@nic.in.
"If anyone is receiving abusive/offensive/death threats/ vulgar whatsapp messages ,please send screen shots of the message along with the mobile numbers at ccaddn-dot@nic.in
"We will take it up with the telecom operators and police heads for necessary action," DoT Controller Communications Ashish Joshi tweeted.
The move comes following many public figures, including journalists, complaining of receiving abusive and threatening messages.
The DoT, in an order on February 19, had said that licence conditions bar carriage of objectionable, obscene or unauthorised content in any form on the network.
The order directed all telecom service providers to take immediate action against their customers for sending such messages as it is also a violation of customer declaration in the customer application form.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)