Writer Information Successfully Opens its End-to-end Contact Centre at Mahape, Navi Mumbai

/ -- Following months of strategic planning and development, Writer Information has announced the opening of its new Contact Centre in Mahape, Navi Mumbai, India. This state-of-the-art centre will act as one of the foremost facilities providing communication as well as collaboration technology, enabling the digital workplace and delivering exceptional customer experiences.

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Sona Talwar, Business Unit Head, Digital Solutions, Writer Information, said, "The entire journey in terms of laying the first brick, to seeing the entire facility go live is very dear to all of us in the team. We have diligently worked with the client team for an entire month to ensure we're compliant in terms of every security measure that they abide by."
Commenting on the new contact centre, Mr. Satya Mohan, CEO, Writer Information, said, "Our investment in this new contact centre underlines our commitment to diversify the channels through which we reach out to our customers. We aim to offer innovative insurance solutions to a diverse range of clients, which we are planning to amplify through artificial intelligence, cloud and communications technologies to deliver the very best in customer experience."
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For more information, visit http://www.writerinformation.com