(Reuters) - Capital One Financial Corp on Wednesday said "all hands are on deck" to fix a tech issue causing customers to be charged with duplicate debit card transactions.
The commercial bank and card issuer took to Twitter to apologise to customers, and said it did not have an estimated time when it would fix the issue. (http://bit.ly/2p2d20I)
Some bank branch customers were seeing duplicate postings for debit card transactions, the company said in an email to Reuters.
It was not immediately clear how many people had been affected.
Capital One said customers would not be responsible for fees due to the issue, and could continue to access their accounts and services through its online banking services, ATMs, mobile app and branches.
(Reporting by Manas Mishra in Bengaluru; Editing by Chris Reese)
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app