Good data management and collection key for satisfying customer journeys

53% of CIOs use web databases to collect data, while 31% collect data through primary methods

Good data management and collection key for satisfying customer journeys
40% say their business is facing challenges in using the full potential of data
Shivani Shinde
1 min read Last Updated : May 16 2021 | 10:11 PM IST
With the volume and sources of data both on the rise, good data collection and management practices make all the difference between creating good customer journeys and missed opportunities, reveals Dun & Bradstreet’s survey of 250 chief information officers (CIOs) from businesses with revenues exceeding Rs 500 crore, across 10 sectors, in six Indian cities.


 
 

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Topics :data securityDigital transformation

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