Trai to audit billing system of telcos

Telecom regulator the Telecom Regulatory Authority of India(Trai) today invited proposals for empanelment of an auditor to certify metering and billing system of telecom operators, to bring in transparency and improve quality of services for consumers.

Trai invites proposals from eligible audit agencies/ certification bodies for empanelment in the panel of auditors to certify the metering and billing system of service providers in accordance with the Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation, 2006, it said in a statement.

In 2006, Trai had notified a panel of seven auditors for metering and billing system of service providers. This panel was enlarged by inducting another seven auditors in May 2007. As of now, there are 13 auditors in the panel notified by Trai, whose validity is up to September 30, 2010, it said. With new telecom firms starting operations, it has not extended the term of the current panel and intends to set up a fresh panel.