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The author is the chairman of State Bank of India
Banker's promise: Building trust for tomorrow in India's banking system
Banks are no longer perceived as buildings or branches but as experiences - instant, intuitive, transparent and ethical
Pradhan Mantri Mudra Yojana: Beyond the decadal journey to empower India
Most beneficiaries of PMMY are first-generation entrepreneurs with humble beginnings that have been able to break free from the financial constraints faced by them
