In the last part of the three-part series, Sanjay Dawar and Anurag Gupta explain how the successful Indian globalisers excel at leadership and talent management to pull ahead of the competition
In the second part of this three-part series, Sanjay Dawar and Anurag Gupta explain how advanced globalisers differentiate themselves in the marketplace to establish a recognised global brand
In the first part of this three-part series, Dawar and Gupta explain why Indian companies eyeing global markets have much bigger challenges to face up to than ever before
While in urban markets the customer retention strategy focuses on reducing churn, in rural markets sustaining product use through an efficient after-sales service is the main concern
When it comes to reaching India's rural customers, the biggest obstacles are inadequate distribution networks, partners with limited capabilities, long payment cycles and weak marketing channels
With uncertainty and complexity now becoming a permanent feature of the business landscape, companies have little choice but to develop a strategy to manage it