WebinarsNew
Deep DiveNew
Explore Business Standard
TRAI has objections to Truecaller displaying a 'frequently blocked' badge within the dedicated number series, with a senior regulatory official saying that such tagging is "not advisable" as it tends to misguide and confuse telecom consumers, creating unwarranted suspicion about calls from 1600 and 140 categories that otherwise fall under the regulated framework. Instead, the regulator believes that Truecaller should display a label informing users that they can "exercise their choice" to block unwanted communication from the 140 series through TRAI's official Do Not Disturb (DND) preference management app. According to the Telecom Regulatory Authority of India (TRAI) official, the solution lies in creating further awareness and outreach around the DND, to educate people about the choices they have. TRAI has mandated the use of 1600 series numbers for service and transaction calls by regulated banking, financial services and insurance or BFSI entities, and government-to-citizen ...