In a first, Apple to sell spare parts for iPhones, Mac computers

The self-service repair program comes after years of pressure from consumer groups

Apple
Customers will be offered the same pricing on parts and tools as independent repair shops
Reuters
2 min read Last Updated : Nov 18 2021 | 12:42 AM IST
Apple Incorporation on Wednesday said it will for the first time start selling spare parts and tools to the general public to perform their own repairs on some iPhones and Mac computers. 

The self-service repair program comes after years of pressure from consumer groups have resulted in Apple providing greater access to repair manuals and genuine parts

In 2019, Apple started a program where independent repair shops can buy its parts, tools and manuals. Apple said there are now 2,800 independent shops in its program in addition to its 5,000 directly authorized repair providers. Under the self-service program, Apple customers will be able to buy those parts directly to perform their own repairs after reading a manual. 

Apple said the online store will start with about 200 parts and tools aimed at fixing the most common issues with displays, batteries and cameras on iPhone 12 and 13 models. The program will eventually extend to Mac computers that use Apple's M1 chip and later to less common repairs. 

Customers will be offered the same pricing on parts and tools as independent repair shops and will be able to return their used parts to Apple after completing a repair to receive a discount. Apple said the program will begin early next year in the United States and expand to more countries later in the year.

One subscription. Two world-class reads.

Already subscribed? Log in

Subscribe to read the full story →
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

Topics :Apple Mobile phoneLaptops

Next Story