This is the first entry of NIIT Technologies in the Black Book.
Nearly 300,000 IT service providers, from across the globe, were invited to participate.
The annual study recognises excellence among global service providers that demonstrate superior management practices and leadership and outstanding performance in the areas of supply chain management, purchasing and transaction management, category management and logistics spend & contract management.
Started in 2005, the Black Book has become immensely popular tool for vendor selection in the US and is endorsed by top dignitaries in the US government.
"Being ranked in the Black Book of Outsourcing's reinforces NIIT Technologies ability to deliver business value. The focus on creating differentiation through specialisation has helped us position the company in a zone where we can leverage our strength," said Arvind Thakur, CEO and Joint Managing Director.
"Making the one of the strongest comebacks across five years of Black Book Satisfaction Surveying, NIIT Technologies has also been ranked positively for C Level Commitment, corporate direction, leadership impact and human capital performance.
The company has garnered top scores from banking, financial services and insurance, travel, retail and manufacturing sectors, after being evaluated among nearly 1700 shortlisted companies, across 26 management criteria and 18 operational excellence key performance indicators completely from the perspective of the client experience.
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