Becomes an AWS Contact Center Intelligence Partner
HCL Technologies (HCL) has joined the AWS Service Delivery Program and become an AWS Contact Center Intelligence Partner.The AWS Service Delivery Program is designed to validate AWS Partners that have a deep understanding of AWS services, demonstrated experience and proven customer success in delivering these services to customers. AWS Contact Center Intelligence (AWS CCI) solutions cover key areas of the contact center workflow: self-service, real-time analytics and agent assist, and post-call analytics. Each solution is created using a specific combination of AWS AI services and available through select AWS Partner Network partners.
Powered by Capital Market - Live News
Disclaimer: No Business Standard Journalist was involved in creation of this content
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app