Helpdesk launched for the blind in India

Now the visually impaired in India can call a toll free number and get their queries addressed in their local language, thanks to an initiative launched on Monday.

Lov Verma, secretary in the Department of Empowerment of Persons with Disabilities, formally launched the Eyeway Helpdesk for the blind.

This is an initiative of Score Foundation with support from the central government, Essel Foundation, Tech Mahindra Foundation and Hans Foundation.

Now the visually impaired citizens will be able to call the Eyeway Helpdesk on 1800-300-20469 and get their queries addressed in their local language.

Trained counsellors will share information, guide and connect the caller with relevant professional solutions.

Eyeway is a single stop knowledge resource centre on life with blindness. It began as a flagship project of Score Foundation and has been empowering blind by sharing information and advocating for change where required.

"The Eyeway toll free number could revolutionise the way blind and visually impaired citizens approach their lives," said George Abraham, CEO of Score Foundation.

"Lives are shaped by the knowledge and understanding people have. This toll-free number is going to open up a world of knowledge and understanding about a life with blindness," he said.