PNB Standardises IT Infrastructure on Infosys and Oracle

India’s second largest public sector bank has become the world’s largest site for Infosys’s FinacleTM Universal Banking Solution running on Oracle Real Application Clusters, Oracle's Sun SPARC Enterprise Servers and Oracle Solaris.

News Facts

* Oracle Real Application Clusters on Oracle's Sun SPARC Enterprise Servers substantially improves the availability of the database of the world’s largest implementation of FinacleTM core banking solution from Infosys.

* Catering to over 60 million accounts, over 5000 branches and extension counters and managing nearly 14 terabytes of data, FinacleTM on Oracle Real Application Clusters and Sun SPARC Enterprise servers have helped PNB to run its bank operations more efficiently, securely and with zero downtime.

* PNB reaped the following performance improvements by running FinacleTM on a clustered Oracle Database hosted on Oracle servers:

• 30% increase in daily business transactions.
• 100% increase in number of transactions from delivery channels (NEFT, RTGS, ATM etc.) – increased from 5 lakhs a day to 10 lakhs per day.
• Growth in the number of concurrent users accessing FinacleTM across branches with the ability to scale up to 35000 concurrent users.
• IT optimisation resulted in a reduction of 1.5 hours daily to process day end activities (eg. Interest run from the day’s sales of fixed deposits, savings account, loans etc. at a branch).
• Automation of the bank’s statistics gathering mechanism, which can now be completed within 12 hours, compared to 28 hours previously.
• Reduction in query response time from 30 minutes to a few minutes due to high availability of the solution

* PNB’s enhanced transaction processing efficiency enables the bank to provide its customers with on-line and real-time banking, across its urban and rural branch network across India.

* The deployment was completed within 7 months. This deployment is part of PNB’s initiative to create a robust and scalable environment in alignment with the bank’s aggressive expansion plans.

* This platform empowers the bank with highly scalable architecture for quick ramp-up capabilities to handle growing volumes for future business growth and provides flexibility for creating innovative banking products.

With Oracle Real Application Clusters, PNB enjoys unparalleled fault tolerance, performance and the highest level of availability (24x7) and scalability (expand capacity). Sun SPARC Enterprise servers with dynamic domaining technology and Oracle Solaris delivered optimal performance and features, enabling the bank to optimize technology investments. Its seamless scalable architecture enabled PNB to cater to more than 5000 branches across the entire nation.

Infosys, a Platinum level member of Oracle PartnerNetwork (OPN), along with Oracle’s Customer Services, Professional Services and the total involvement of the banks’ IT team, delivered the virtually seamless migration and implementation of the solution.

Supporting Quotes

• “We have been partnering with Infosys and Oracle since we ventured into IT automation. I can proudly say that among the nationalised banks in India, we have taken IT deployment to new heights,” said Ajay Misra, GM, IT, PNB. “The Finacle solution on Oracle Real Application Clusters and Oracle's Sun Servers has provided us with reliable technology that helps us serve our customers much more efficiently. Our customer satisfaction rate has improved drastically in the last year.”
• According to Sanat Rao, Vice President & Head Worldwide Business Development and Alliances – Finacle, Infosys Technologies Ltd., “We are pleased to enable PNB to take better advantage of the scalability and performance capabilities of Finacle and helping the bank achieve its strategic growth plans. Over the past few years, Infosys has worked closely with our technology partners like Oracle to help our clients utilize the cost-savings, efficiencies and ease-of-management features offered by Finacle”.
• “It gives me great pleasure to be associated with such a landmark achievement,” said Sandeep Mathur, Vice President, Technology Sales, Oracle India. “Along with the world’s #1 database, Oracle Real Application Clusters will provide PNB with a highly scalable environment and enable banking services to its customers 24x7 without any disruption. In addition, Oracle Real Application Clusters is also supporting PNB’s disaster recovery site with quarterly disaster recovery drills using data from one full day of banking transactions.”

Supporting Resources

• Oracle Real Application Clusters
• Oracle Database
• Finacle
• Oracle Solaris
• Oracle’s Sun SPARC Enterprise Servers

About Punjab National Bank
As India’s largest nationalized bank with a nationwide network of 5164 office at 2710 locations. PNB’s leadership has always stood the test of time. Set up in 1895, PNB has played a pivotal role in different stages of the country’s economic resurgence from the pre and post independence era to the nationalization and liberalization period. Driven by the conviction that “CUSTOMER IS KING”, the bank has aggressively infused technology into its operations resulting into new delivery channels and services and aiding its drive of Inclusive growth, PNB has evolved into a significant banking institution committed to redefine excellence every day.

PNB’s endeavour is to provide excellent, courteous and world-class technology based services to one and all.  Bank’s proven customer-centric initiatives; business processes in tandem with the emerging market trends are bringing fructuous results.

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