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Facebook asks big banks to share customer details

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AFP New York
Last Updated : Aug 07 2018 | 12:05 AM IST

Facebook has asked major US banks to share customer data to allow it to develop new services on the social network's Messenger texting platform, a banking source told AFP today.

Facebook had discussions with Chase, JPMorgan, Citibank, and Wells Fargo several months ago, said the source, who asked to remain anonymous.

The Silicon Valley-based social network also contacted US Bancorp, according to the Wall Street Journal, which first reported the news.

Facebook, which has come under intense criticism for sharing user data with many app developers, was interested in information including bank card transactions, checking account balances, and where purchases were made, according to the source.

A Facebook spokesperson denied the social network had asked financial institutions for transaction data, according to a statement given to CNBC. Facebook and Citigroup did not immediately respond to AFP's requests for comment, while Wells Fargo declined to address the news.

The goal was to create new ways for Messenger to be woven into, and facilitate, interactions between banks and customers, according to the reports. The smartphone texting service boasts 1.3 billion users.

JPMorgan Chase spokeswoman Patricia Wexler directed AFP to a statement given to the Wall Street Journal saying, "We don't share our customers' off-platform transaction data with these platforms and have had to say 'No' to some things as a result."

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First Published: Aug 07 2018 | 12:05 AM IST

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