Teleperformance to up India headcount to 8,000

Aiming to make India one of its important operation centres, Global BPO major Teleperformance today announced its plans to increase headcount to 8,000 by 2010.

"Teleperformance continues to experience consistent growth in India, despite today's economic environment, allowing us to expand our hiring here...We expect to have over 8,000 employees in India by 2010," Teleperformance India Managing Director Sanjay Mehta said.

The company, currently, has a headcount of more than 4,500 people in India.

"We will continue to focus on telecom and will also venture into BFSI as in both these industries, customer service will be the area of priority," Mehta said, adding that the company would also strengthen its technical support as a revenue stream in the near future.

Teleperformance has added a third Jaipur centre to its pre-existing two centres in the country in Gurgaon and Indore. The USD 2.6 billion firm has 250 contact centres across the globe.