- Make sure that your AirPods are in the Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi.
- Put your AirPods in their charging case and close the lid.
- Plug the charging cable into your charging case, then plug the other end of the cable into a USB charger or port.
- Keep the lid of the charging case closed, and wait at least 30 minutes for the firmware to update.
- Open the lid of the charging case to reconnect your AirPods to your iPhone, iPad, or Mac.
- Check the firmware version again.
- If you still can’t update your firmware, reset your AirPods, then try to update your firmware again.
- Make sure that your AirPods Max are in the Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi.
- Plug the charging cable into the bottom-right earphone, then plug the other end of the cable into a USB charger or port.
- Wait at least 30 minutes for the firmware to update.
- Reconnect your AirPods Max to your iPhone, iPad, or Mac.
- Check the firmware version again.
- If you still can’t update your firmware, reset your AirPods Max, then try to update your firmware again.
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