Consumer

AI and the changing consumer buying behaviour

In this session, Hastimal Jangid, Founding member of Coozmoo, talks about how AI is transforming search, consumer buying behaviour, branding and provides career tips to the B-Schoolers

Updated On: 30 Jul 2026 | 4:13 PM IST
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Shailesh Jejurikar named chairman of P&G, world's most valuable FMCG firm

P&G CEO Shailesh Jejurikar becomes chairman of the board, marking a new leadership phase for the global FMCG giant amid cost pressures

Updated On: 30 Jul 2026 | 12:21 AM IST

Consumer sector saw 97 deals in April-June, volumes declined sequentially

India's consumer sector recorded 97 deals worth $981 million in the April-June quarter as deal volumes and values moderated sequentially amid a more selective investment environment

Updated On: 20 Jul 2026 | 9:02 PM IST

E20 fuel row: Why a consumer court ordered Maruti to replace an SUV

A consumer court in Raipur has delivered a significant ruling in the ongoing E20 petrol debate. The Commission has directed Maruti Suzuki to replace a customer's Grand Vitara

Updated On: 17 Jul 2026 | 1:57 PM IST
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AI tools emerge as mainstream search option for users in India: Survey

More than half of Indian users now rely on AI assistants and chatbots for information, with many using them alongside traditional search methods, a YouGov survey has found

Updated On: 15 Jul 2026 | 8:25 PM IST

The 'Indian Common Market': Rethinking growth beyond one India

India's next phase of consumption growth will be driven by treating large state economies as distinct markets, each requiring its own products, distribution strategy and consumer insight

Updated On: 14 Jul 2026 | 9:52 PM IST

UN warns data centres to consume 1.3 billion people’s worth of power by 2030

AI is transforming the world—but at what cost? By 2030, data centres could consume more electricity than many countries and use enough water to meet the annual needs of 1.3 billion people.

Updated On: 15 Jun 2026 | 3:26 PM IST
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Indian households expect inflation to spike as consumer confidence wanes

RBI surveys show Indian households expect inflation to jump amid US-Iran war tensions and weak monsoon forecasts, driving a steep decline in consumer confidence

Updated On: 05 Jun 2026 | 8:34 PM IST

Grand marketing strategies must give way to Consumer India's 'value logic'

Forget groupthink, grand marketing theories and macro numbers. This is the time to build strategies around consumers' own value logic

Updated On: 27 May 2026 | 10:04 PM IST

UP ends prepaid smart meters: What changes for consumers now?

The Uttar Pradesh government is set to discontinue the prepaid electricity meter system in the state, saying all smart meters will now function as postpaid connections.

Updated On: 12 May 2026 | 3:09 PM IST
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What sells ought to be good: How metrics reshaped our idea of quality

Can we build systems where quality and scale coexist - not because quality always wins, but because losing the ability to tell the difference may cost us more than we realise?

Updated On: 05 May 2026 | 5:04 PM IST

Commercial LPG cylinder prices hiked by ₹993: Will consumers pay more? | West Asia war | Iran war

The price of a 19 kg commercial LPG cylinder has been raised by ₹993 with effect from May 1, marking a significant increase in cooking fuel costs for businesses.

Updated On: 04 May 2026 | 3:17 PM IST
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Centre proposes E85, E100 in petrol: What it means for consumers and automakers | Ethanol fuel

The Ministry of Road Transport and Highways plans to widen emission testing standards for flex-fuel vehicles that can run on 100 per cent ethanol (E100), in a bid to boost production of such vehicles.

Updated On: 04 May 2026 | 2:59 PM IST
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Tata Play GST demand stay shows tighter scrutiny of profiteering claims

High Court stays GSTAT order directing Tata Play to deposit Rs 450 crore, with experts saying ruling could tighten scrutiny of anti-profiteering assessments

Updated On: 01 May 2026 | 10:25 PM IST

Consumer durables' Q4 results may show impact of war, March rainfall

Rising input costs and unseasonal March rains hurt consumer durables demand in Q4FY26, with margin pressures expected to persist despite modest growth outlook

Updated On: 12 Apr 2026 | 10:53 PM IST

File consumer complaint within two years of the last cause of action

Identify correct court for filing complaint based on amount paid for goods or service

Updated On: 03 Mar 2026 | 10:05 PM IST

Why FMCG stocks are sliding in 2026 and what lies ahead for India’s consumption giants

India’s FMCG sector, long seen as a defensive investment bet, is under pressure in 2026. The Nifty FMCG index has slipped even as markets remain relatively stable. What is driving this decline, which

Updated On: 16 Feb 2026 | 6:19 PM IST
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Consumer Protection: Follow procedure when sending sample for testing

Vamanan attributed the medical problem solely to the consumption of those dates, as this was the only "outside food" he had consumed

Updated On: 08 Feb 2026 | 10:08 PM IST

Breaking the glass wall: Why the India-US trade deal works for India

The India-US trade agreement should be seen as a win for consumers and producers, with debates on protectionism and strategic autonomy often missing the economic trade-offs involved

Updated On: 04 Feb 2026 | 5:03 PM IST

Amazon can't evade liability for defective TV, rules consumer commission

A consumer commission has asked Amazon to pay a refund to a TV buyer along with compensation, holding that an e-commerce platform cannot avoid liability for a defective product by claiming to be a "mere intermediary" and not the actual seller. District Consumer Disputes Redressal Commission (suburban Mumbai) on January 6 held Amazon Seller Services Private Limited (ASSPL) guilty of deficiency in service for resolving the issue. The commission, led by president Pradeep Kadu and member Gauri Kapse, ordered ASSPL to refund the customer, stressing that an online marketplace "cannot absolve itself of responsibility merely by describing itself as an intermediary, especially when it actively facilitates the sale, receives commercial benefit, and engages directly with consumers post-sale". "A consumer purchasing goods online does not have direct access to the manufacturer or service centre. The only visible and accessible entity is the online platform. The consumer relies not only on the

Updated On: 14 Jan 2026 | 11:28 PM IST