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Chinese smart devices maker Oppo has expanded its onsite as well as pick-up and drop service for repair across 25,000 pin codes covering 2,200 cities across the country under its Customer Service 3.0 initiative. The company's repair service was available across 13,000 pin codes a year ago. "Customers are at the core of everything we do. Expanding our smartphone repair pick-up and drop service to 25,000 pin codes reflects Oppo's dedication to ensuring accessible customer service across the length and breadth of the country," Oppo India, chief marketing officer Damyant Singh Khanoria said in a statement.. As part of this programme, the brand claims to have fine-tuned process efficiencies to guarantee a quick 24-hour turnaround time for 80 per cent of all smartphone repairs, including software issues, screen and battery replacement, speaker damage, and touchscreen malfunction. Under the Customer Service 3.0 initiative, introduced last year, Oppo promises one-hour onsite repairs for ..