RIL adopts new business transformation project

The project will enable RIL streamline and align its various businesses that seemed to be working in isolation so far

To ready itself for the future, Reliance Industries Limited (RIL) has introduced a new business transformation project — Smart Transformation at Reliance (STAR).

Beginning this financial year, STAR would help RIL streamline and align its businesses that seemed to be working in isolation so far. The project would cover various businesses — exploration and production, refining, marketing, petrochemicals, and support functions such as manufacturing, projects, logistics, human resources, etc.

“The rationale behind STAR is to enable the institutionalisation of RIL’s DNA,” the company said in its annual report. “RIL’s powerful project management skills and best-in-class information technology solutions would allow the company to retain its competitive advantage,” it added. So far, the company has completed basic and detailed designing, including business blueprinting, for 265 end-to-end business processes.

“The company’s new business architecture framework has been developed and the new organisation structure is also ready to be implemented,” the report said. A repository of about 40,000 process models has been developed and interlinked with the solution landscape to ensure integrated process-change management.

For the STAR project, the key state-of-the-art solutions that would benefit RIL in advanced planning, plant data reconciliation and validation, operational performance management and analysis & quality management have also been implemented. A 1,400-strong team, including RIL employees and external consultants, have been working on this initiative.

Reliance Jio’s  end-to-end telecom solutions
Reliance Jio Infocomm, RIL’s telecom arm, is planning to provide reliable and fast internet connectivity on a pan-India basis and offer end-to-end solutions across digital services and domains such as education, healthcare, financial services, etc.

In his annual letter to shareholders, RIL Chairman Mukesh Ambani said for the connectivity project, Reliance Jio Infocomm had finalised key agreements with its technology partners, service providers, infrastructure providers, application partners, device manufacturers, etc.

“Participating and investing in India’s growth has been the fundamental principle of Reliance’s evolution. Reliance has always maintained its conservative financial profile and investment grade ratings while pursuing future growth opportunities,” Ambani said. However, he didn’t provide any timeline for the launch of the services.

Reliance Jio Infocomm has also completed the detailed planning for the infrastructure needed for the project. “RJIL (Reliance Jio Infocomm) continues to attract the best talent in the industry and is focusing on building a high-performance team. The key leadership talent required for the setting up the businesses are in place in the respective geographies, and currently, they are leading the implementation phase,” the company said.

On the company’s $30-billion capital expenditure, Ambani said the company was committed towards investing in Reliance’s future. “We are confident that our large capital expenditure programme will enable us to take full advantage of our market leadership positions and achieve our growth ambitions,” he said.