Zoomcar, Paytm tie-up to re-define customer experience

Self-drive car rental company Zoomcar on Friday announced its partnership with the country's largest mobile-first financial services platform Paytm, across the former's various platforms, namely PEDL, renting cars and ZAP.

The partnership is a process to provide a seamless experience to customers with self-driven cars and also to reach a mass audience via the Paytm platform.

"We are excited to partner with Zoomcar to power seamless payments for its self-drive car rental and cycle sharing services. A self-drive service like Zoomcar provides several environmental benefits as compared to vehicle ownership. Paytm is committed to drive adoption of digital payments in transportation domain in India and this usecase is another step in achieving this goal," said COO, Paytm, Kiran Vasireddy.

"I'm thrilled to announce today a truly 360-degree partnership between the Zoomcar and Paytm teams. Through Zoomcar, Paytm gains an even stronger hook into the high transaction mobility space. With Paytm, Zoomcar can now tap into India's largest commerce platform across different verticals to help further expand our industry-leading self-drive mobility platform. Together, we're dramatically improving the customer experience," said CEO and co-founder, Greg Moran.

Currently, Zoomcar has an exclusive payment integration with Paytm where all payments are processed through Paytm payment solutions.

The cycle sharing service PEDL by Zoomcar has a high frequency and varying value where Paytm payment solutions make it convenient for users to reach a mass audience.

PEDL will add over one lakh cycles over the course of one year across 15+ cities.

With Paytm on self-driven cars, customers now have an easy access to refund as the amount is reimbursed within a few seconds.