British Airways (BA) on Tuesday started operating a full flight schedule after an IT failure saw the airline cancel thousands of flights over the bank holiday weekend, the media reported.
"Our IT systems are now back up and running and we will be operating a full flight schedule at Heathrow and Gatwick," the airline said early on Tuesday.
But it warned it "may take some time" to reunite travellers with their bags, reports the BBC.
BA chief executive Alex Cruz blamed a power surge for the disruption which affected 75,000 people.
"There was a power surge and there was a back-up system which did not work at that particular point in time," Cruz told the BBC.
"It was restored after a few hours in terms of some hardware changes... we will make sure that it doesn't happen again."
He said the failure affected "all the operating of our systems -- baggage, operations, power processing".
BA is liable to reimburse thousands of passengers for refreshments and hotel expenses, and travel industry commentators have suggested the cost to the company -- part of Europe's largest airline group IAG -- could run into tens of millions of pounds.
Shares in IAG, which is listed in both London and Madrid, fell 2.8 per cent in Spain on Monday and are expected to fall again in London trading when it reopens after the bank holiday.
--IANS
ksk/dg
Disclaimer: No Business Standard Journalist was involved in creation of this content
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
