Enraged Chinese netizens are calling for a boycott of US carrier United Airlines after footage of an Asian passenger being dragged off an "overbooked" flight went viral online.
A Sina Weibo microblogging website tag "United Airlines forcibly bumps a passenger" was viewed over 150 million times and garnered more than 90,000 comments, making it the top trending topic of the day on the platform, reported Global Times daily on Tuesday.
The elderly doctor was manhandled after he refused to give up his seat on the flight before it departed from Chicago O'Hare International Airport on its journey to Louisville, Kentucky, on Sunday.
Videos posted online showed police dragging him from his seat, injuring his face, throwing him on the floor and dragging him along the aisle by his arms, while his glasses slid down his face and his shirt rode up his chest.
The doctor, who had identified himself as Chinese according to passenger accounts in the media, returned to the aircraft with his face bleeding. He collapsed and was taken away on a stretcher, according to a passenger.
The incident sparked outrage on the Chinese Internet with many Net users condemning the airline for being brutal or even accusing it of being racist.
"The company may think that Asian Americans are always obedient but this incident has crossed the line too much," a Weibo user commented.
"Although it is legal to sell more tickets than there are seats on the plane, violently forcing a passenger to leave the plane regardless of his dignity and rights is horrible. Is this the way United Airlines boasts the spirit of contract and human rights?" another user wrote.
A Chinese aviation industry insider told the Global Times on Tuesday that it was routine for airlines to oversell flights to avoid empty seats and compensation is often offered to passengers who voluntarily give up their place on the plane.
The outrage over the incident was not reduced by a letter written by the United Chief Executive Officer Oscar Munoz, which was circulated to employees and later leaked on the social media and translated into Chinese.
Munoz made no apology for the way the passenger was treated and just emphasized that he had "refused to comply" with staff.
--IANS
soni/mr
Disclaimer: No Business Standard Journalist was involved in creation of this content
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
