IEPF has recently invited suggestions on improving the refund process. No effort, however, seems to be underway at IEPF to provide a transparent, searchable database to make the search and discovery process easier. The lack of a transparent searchable official database for unclaimed shares is surprising given that the information on such shares is available in the public domain. Anyone can download the details of shareholders holding shares in the physical form in listed companies as of March 31, 2017, by paying a small fee on the Ministry of Corporate Affairs (MCA) website. However, the data is available in PDF format with no structure. Downloading the information company by company is painstaking.
Some have argued against the creation of a searchable database for unclaimed shares, citing concerns about fraud and invasion of privacy. However, these arguments do not hold water. Firstly, a publicly available transparent database would increase the chances of genuine claimants finding out and making their claims, thus reducing the chances of fraudulent claims. In any case, refund of shares and dividends is made after full KYC is done. Secondly, this information is already available in the public domain, so there is no invasion of privacy. Lastly, a transparent searchable database will reduce the price of discovery and may even reduce the dependence on private companies.
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