ESS pushes TITO as the solution to beat slowdown in economy

To enable organisations to leverage technological advancements more effectively while bringing down overall IT expenditure.

Eastern Software System (ESS), India's premier IT Products and Services Provider offering cutting edge technology solutions and services to clients worldwide, has announced that it will aggressively market its Total IT Outsourcing (TITO) services to its customers to enable them to more effectively tackle the challenges posed by a slowdown in the global economy. ESS offers end-to-end IT infrastructure management services under its TITO offering, which frees up Senior Management's time significantly so that they can concentrate on their core competence i.e. conducting their business. ESS expects TITO to evolve into a popular service because of the pressure on cutting costs amongst Indian organizations in the present economic slowdown.

According to Mr. Anil Bakht, Managing Director, Eastern Software Systems, “IT is one of the key functions for any successful enterprise and for organizations that depend heavily on IT applications and the networks running them, outages can prove to be extremely expensive. Businesses are also increasingly streamlining their organizations and focusing more on their core business activities than on managing their IT environments or addressing issues such as technical manpower retention or capacity management. ESS' TITO service seeks to address these issues while ensuring quick ROI.”

As the use of IT services and applications continues to grow, the pressure on companies' internal IT management teams is also increasing. With the business environment becoming increasingly competitive, many businesses do not have the time and resources to keep up with advances in technology, and therefore are not always able to make informed technology choices. To assist enterprises in taking these decisions, they need service providers who understand their IT needs as per the demands of their businesses and also provide and maintain the complete IT infrastructure as a single window solution.

Under the umbrella of TITO, ESS provides comprehensive IT infrastructure management including planning, availability, manageability and performance on a 24x7 basis for hardware, software, peripherals, networks, web space and custom applications. So be it buying a laptop, setting up networking for a new office, managing a problem of a virus, managing a printer problem or managing a Server, ESS offers single window solution for all the IT problems that an organization might face.

“Apart from information, the most valuable asset that any business organisation owns is its people. These days it is becoming increasingly challenging to hire and retain competent technical manpower. If one leaves the organization, it takes considerable time to recruit and train another candidate who is equally competent all over again. The need is more pronounced in companies that rely heavily on IT for their revenue, and therefore, their survival,” added Mr. Bakht.

ESS expects the demand for its TITO services to strengthen because of the pressure on cutting costs both amongst large and small organizations in the present global economic slowdown.

Rated amongst the top 10 ERP companies in India by Frost & Sullivan, ESS has time and again successfully outbid international majors for prestigious ERP implementation and customized web applications development projects both in terms of price and features. ESS also ranks amidst top 10 home-grown software product brands from India. ESS has successfully implemented eBizframe, its flagship ERP product, for clients in more than 15 verticals in 25 countries and 6 different languages.

About Eastern Software Systems (ESS)
Eastern Software Systems Pvt. Ltd. [ESS] was founded in 1990 and is today a premiere IT products and services provider. ESS primarily operates in the following domains: Enterprise Solutions, Application Development and Support, and Total IT Outsourcing. ESS is primarily known for its ERP "ebizframe" which is the largest selling Indian ERP today. ESS is assessed at SEI-CMM Level 5 [the highest level attainable for process capability maturity] and is also certified ISO-9001:2000. ESS offers its products and services in over 25 countries including India, S.E. Asia, Africa, Middle East and Latin America. ESS employs a large group of highly talented technical staff for serving its large client base. For further information on ESS or ebizframe, please visit http://www.essindia.com