Ricoh India plans rapid expansion after years of consistent growth

• Announces the launch of two Printing Innovation Centres
• Manifold expansion through comprehensive office solutions and enhanced customer satisfaction

Ricoh India Ltd., a subsidiary of Ricoh Company Ltd., Japan, a US$ 21.7 billion global giant and the  leader  in  the  field  of  Imaging  Solutions  today  announced  its  strategic  foray  into  the  fast-emerging Digital Color Production Printing Segment as one of the new initiatives in India at a press  conference  here  today.  The  announcement  came  in  the  wake  of  Ricoh’s  robust  growth plans envisaged for India in the coming three years.

Speaking on the occasion, Mr. N. Maitra, Managing Director, Ricoh India Ltd. remarked, “Since inception,  Ricoh  has  been  driven  by  a  single-minded  objective  of  providing  customer-focused products  and  solutions  that  are  truly  value  for  money.  With  economic  liberalization  and changing business environment, the needs of consumers are manifold and growing customers demands  need  to  be  addressed  in  different  ways.  Our  mission  is  to  enhance  customer  place efficiency with all products, services and solutions that will supplement Human resources and make Ricoh a One-Stop-Solution Company for all our customers.”

Detailing  the  launch  of  Digital Color Production Printer Solutions, Mr.  Tadashi  Furushima, Associate Director, Production Printing Business Group, Ricoh Company Ltd. remarked, “Digital Printing is leading the way because of its efficiency and short turnaround time. More and more production  printers  are  opting  for  Digital  over  offset  printing  for  commercial  documents.  In choosing an engine, they often have to decide between a low priced light production machine of  which  the  performance  does  not  live  up  to  their  requirements  or  a  heavy  production machine  with  a  high  Total  Cost  of  Ownership  (TCO)  that  significantly  affects  their  profits. The  RICOH  Pro  C900  Series  meets  customer  requirements  by  combining  professional  quality and heavy duty performance at a cost–effective price. It is specifically aimed at Print for Pay, Graphic Arts, Commercial Printers and Publishing applications.

Mr.  Maitra  further  elaborated  “The  new  range  of  Pro  C  900  ,  Pro  C  720  and  Pro  907/1107/1357 Ex will be backed by Ricoh’s first-of-its-kind ‘Pro-Partnership Programme’ that will offer a huge value proposition for customers. This Programme will entail forging a close partnership with  Ricoh’s  Production  Printing  customers  with  respect  to  technology  knowledge,  training of people and after sales service to enhance the satisfaction of our Customer’s Customer “

- Makes strategic foray into Digital Color Production Printing Solutions

In conjunction with this, Mr. Maitra announced plans to immediately establish “Live Experience Centre ( LEX )” one each at Delhi and Mumbai at an investment of INR 50 million. Two more LEX will be established at Chennai & Bengaluru, soon. LEX will offer Live Experience to potential customers  to  try  out  the  various  products  –  both  hardware  and  software.   Through  this significant investment Ricoh India will help customers realize the creation in value that would result from workflow re-engineering and increased customer support to secure the leadership position in the Production Printing segment.

Ricoh India plans to increase its turnover substantially in the next 3 years. Outlining the larger game  plan  for  India,  Mr  Sujit  Sanyal  ,  Senior  Vice  President  (Business  Operations)  said  “India offers  huge  potential  for  our  product  mix.  Environment  today  is  highly  competitive  and collaborative,  where  convergence  and  convenience  are  the  buzzword.  Ricoh  India  will  enter the  field  of  Office  Consulting  and  IT  Services  for  which  separate  Business  divisions  have  been set up. Our ultimate aim is to provide all the Services that our customers require in the area of Document and Information technology.”

Long  recognized  as  the  leader  of  office  equipment  with  the  top  market  share  in  America, Europe  and  Asia  Pacific  region,  Ricoh  has  taken  bold  moves  to  strengthen  their  position  in the  printing  sector.  Since  2004,  it  has  made  strategic  acquisitions  of  industry  giants  including Hitachi  Printing  Solutions  and  IBM’s  Printing  System  Division.  Today  the  company  is  widely recognized  as  the  emerging  leader  in  the  Print  Production  industry,  leveraging  its  strong research  and  development  as  well  as  strategic  investments  to  stay  in  the  forefront  of  the business.

About Ricoh India Ltd.
Ricoh  India  Ltd.  is  a  73.6%  owned  subsidiary  of  Ricoh  Company,  Ltd,  Japan.  The  company  is a  leading  player  in  the  area  of  Imaging  Solutions.   All  Ricoh  products  come  with  a  hallmark of  quality,  technological  excellence  and  after-sales  service.  Ricoh  operates  through  a  wide network of 18 branches and over 240 dealers and have well-trained sales and after sales service force. With a workforce of approx. 700 in India, Ricoh is planning to be a major player in the areas of Document Solutions, IT Services, Transaction Printing, Facility Management/Managed Print Services, Production Printing.