Second phase of the portal was launched on August 15 this year for people living in Thane, Pune, Nashik, Aurangabad, Amravati and Nagpur districts. In the first phase, launched in January, the portal had started receiving complaints at the Mantralaya (secretariat) level.
Principal secretary (IT) V K Gautam told PTI today that 189 of these complaints from six districts were resolved.
As many as 136 complaints concerned the revenue department, 79 the home department, 203 complaints were related to the municipal corporations and 55 had to do with zilla parishads.
"Revenue related issues were more in Pune with 53 complaints, which also had 39 complaints regarding the home department, while there were 134 complaints about the municipal corporation-related issues in Thane," he said.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
