"All ministers, special chief secretaries, principal secretaries and secretaries to government and heads of departments are requested to make available at the headquarters and in their offices (HoDs) every Friday to receive representations from public representatives and others for redressal of their grievances," Chief Secretary Satya Prakash Tucker said in an official circular.
"All private secretaries to the ministers are requested to bring the above instructions to the notice of the ministers and accordingly their schedule may be planned," the Chief Secretary added.
Interestingly, when the Secretariat opened in Velagapudi on October 3, Finance Minister Yanamala Ramakrishnudu told reporters in an informal chat that there was "no rule" that the ministers should be present in the headquarters on any particular day.
"As ministers, we will be attending many meetings and public functions at different places. So we can't be asked to sit in the Secretariat on any particular day (of the week)," Yanamala pointed out.
In subsequent years, that system was followed only in breach.
Now that the Secretariat and offices of the heads of
department have been relocated to the Amaravati capital region, it is expected that things will once again fall in place.
Another reason for fixing Friday as the "grievances day" is to ensure officers and staff remain in the offices and attend to official work.
The latest instructions, the government expects, will halt this practice and ensure the officers and staff are available in their positions till late Friday evening.
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