"In the massive earthquake in Nepal, Indian states of Uttar Pradesh, Bihar, West Bengal, Assam, Sikkim, Delhi, NCR, Uttarakhand, Rajasthan and Jharkhand many lost their near and dear ones and some are still missing," a company release said.
Considering the situation, Bajaj Allianz Life Insurance has reduced the documentation for claim applications for the earthquake victims.
While the requirement for documents has been already minimised, procedure for investigation conducted by the insurer may be waived if prima-facie documents establish the life assured's death is due to earthquake, it added.
Wherever death certificate issued by registrar of births and deaths is not available, the insurer will accept the certified list (Government Gazette copy) having name of life assured issued by either of government hospitals or police or government authorities of Nepal and states of India or armed forces involved in rescue operations.
Other rider benefits (except accidental death benefit) shall be processed on the basis of hospital records of treatment post disaster for accidental disability and other rider benefits. Accidental death benefit shall be considered along with claim for death benefit, the release added.
However, when contacted by PTI, Bajaj Allianz Life Insurance senior manager (claims) Nandam Raju said, "We have not received any claims from the quake-affected areas so far. The claim settlement process will begin only once we receive any claims."
The company has also set up a dedicated team to assist the earthquake affected people in faster claim settlement.