At present, some hotels and restaurants are charging service charge in the range of 5-20 per cent, in lieu of tips, despite the government's guidelines to make levy of such charge as optional.
Consumer Affairs Minister Ram Vilas Paswan said that renowned hotel and restaurants have complied with the guidelines but consumer complaints are still being received through the National Consumer Helpline (NCH) about service charge.
"Hotels/restaurants have been asked either to leave the column of service charge blank or mention on the bill that it is optional," he tweeted.
"In view of seriousness of issue, the Department of Consumer Affairs has written to the CBDT to consider inclusion of Service Charge while assessing Tax," he said.
The ministry has directed Legal Metrology officers in all states to monitor the cases of charging more than MRP.
Guidelines were issued in April 2017 to hotels and restaurants for not levying service charge compulsorily.
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