Eight to ten officials have already been assigned the job of segregating the complaints into various categories and send them to the concerned departments, sources said.
According to the officials, never ever such a "huge and tremendous response" has been received by the Chief Minister's Office.
"It only shows the expectations of the people from the new Chief Minister. Even when Sheila Dikshit had taken over as the CM, we had not received such a response from the public," said an official who has been working in the Secretariat for long.
Kejriwal today said that public grievance is a major issue. "It is a major issue for any government. It is the duty of every government to resolve those grievances," he said.
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