Housing and Urban Affairs Minister Hardeep Singh Puri asked DMRC Managing Director Mangu Singh to deploy additional ticketing operators and customer facilitation agents to make metro travel easier for commuters, the ministry spokesperson said.
The move comes in the backdrop of toxic haze hovering over Delhi, leading to near zero visibility at many places and air quality touching a calamitous level.
Measures like deployment of additional personnel for speedy frisking and setting up a team to monitor major stations for smooth traffic movement were also suggested, the spokesperson said.
Authorities in the city scrambled to tackle the "emergency" situation as hospitals recorded a surge in the number of patients complaining of respiratory problems, reminiscent of the '1952 Great Smog of London'.
The smog, which triggered near zero visibility at many places and pile-ups on highways, is a mixture of carbon monoxide, particulate matter such as PM2.5, PM10, ground level ozone and oxides of nitrogen and sulphur dioxide, the Delhi government said in a health advsiory.
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