Of late, ESIC has been receiving complaints of delays by state agencies to process medical reimbursements and sometimes even efforts to bury them, said Raj Kumar, Director General, Employees' State Insurance Corporation (ESIC), at an industry seminar here.
The corporation, he said, is firming up a plan to create societies under the Society Act in all state capitals that will have a mandate to resolve ESIC reimbursement issues of the beneficiaries.
"With the proposed society in place, it will be their responsibilities to transfer the reimbursement amounts to beneficiaries with due diligence and the state agencies play virtually no role in the reimbursement cycle," he said.
The official said the ESIC is a tripartite kind of structure where employers and employees act as key components.
Besides, the ESIC will take approval from its board of directors to hire private medical practitioners and doctors at ESIC hospitals, given a staff crunch.
There are many under-served and unserved areas and primary health care facilities will be extended to ESIC members in these areas too, he added.
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