"Customers can now see for themselves the spatial movement of the delivery vehicle, name of the delivery agent and the current status of their orders," the logistics company said in a statement.
GoJavas COO Vijay Ghadge said, "Logistics handles a major part of customer experience in online retail. A logistics partner is the veritable face and voice of an e-commerce company. We at Gojavas believe in customer satisfaction and thereby form an integral part of the consumer-vendor supply chain."
Currently this service is being implemented in a few hubs and the company seeks to roll this out on a pan-India basis soon.
GoJavas said it provides services to about 30,000 consumers per day in over 85 cities and it customers include e-commerce companies like Jabong, Fabfurnish, YEPME and Lenskart.
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