Govt launches app for filing consumer complaints

Image
Press Trust of India New Delhi
Last Updated : Oct 01 2019 | 5:40 PM IST

The government on Tuesday launched a mobile app to help consumers register complaints easily and get redressal within 60 days.

The complaints which are simple in nature will be resolved within 15 days, while complicated ones will be redressed in 60 days, it said.

The 'Consumer App' is available for free in two languages including English and Hindi. It can be downloaded on Android and iOS platforms.

After the launch, Consumer Affairs Minister Ram Vilas Paswan said, "this is an additional platform that the government has created for filing consumer complaints. Consumer helpline and consumer courts will continue to play their role."

Disclaimer: No Business Standard Journalist was involved in creation of this content

*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Oct 01 2019 | 5:40 PM IST

Next Story