/ -- Vakrangee had appointed M/s. Grant Thornton India LLP as consultant to carry Outlet Quality Analysis of NextGen Vakrangee Kendra to ensure standardization referring to the look and feel of the outlet, availability of the services and validating customer and franchisee satisfaction index.
The engagement with Grant Thornton is to conduct an independent physical survey of the current and upcoming NextGen Vakrangee Kendra outlets in the country.
The key objectives of the survey are as follows:
Ensure the physical availability of the Kendras as per coordinates shared by Vakrangee Confirm exclusive service availability in each Kendra Compliance to the standard branding guidelines Draw inference of franchisee satisfaction and customer satisfaction After conducting the physical survey of MMR & NCR region, NextGen Vakrangee Kendras Grant Thornton has determined the following:
Link: Survey report of Grant Thornton
About Vakrangee Ltd.: Vakrangee Limited (BSE: 511431) (NSE: VAKRANGEE)
Disclaimer: No Business Standard Journalist was involved in creation of this content