Grievance Redressal Act working wonder in Bihar: Nitish

Bihar Chief Minister Nitish Kumar today said that the state's grievance redressal law has strengthened good governance as more than 78,000 complaints have been sorted out under the mechanism in nearly six months.
Bihar Public Grievance Redressal Act was launched on June 5 - the day 'Loknayak' Jayprakash Narayan started the "total revolution" in 1974 - and is only one of its kind in the country, Kumar said, addressing a Chetna Sabha here in the district headquarter of Kaimur as part of his Nishchay Yatra.
"In a short period since its launch in June, over 1.7 lakh complaints were registered under the Act, out of which 78,662 have been redressed," he said highlighting impressive results of the legislation brought by his government.

Legislative Council Chairperson Awdesh Narayan Singh and a host of ministers including Jai Kumar Singh, Santosh Nirala, state police chief P K Thakur, Development Commissioner Shishir Sinha and district units chief of the three partners JD(U), RJD and Congress shared dais at the Chetna Sabha.
Lauding the results, the CM said "it is a step forward of the 'Janata Ke Darbar Mein Mukhya Mantri" that he ran for 10 years after assuming power for the first time in 2005.
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Kumar, who has been moving across the state as part of "Nishchay yatra" started since November 9 last to take stock of functioning of such centres and other institutions established for implementation of programmes under "seven resolves", narrated a few cases resolved under the Act in different places.

He said in Kaimur district a woman had complained that she did not get Rs 1500 provided by the state after delivery of a new child within 48 hours on which the State Health department officials worked immediately and gave her the amount after tendering apology.
Similarly, monthly electricity bill of another complainant was corrected to Rs 800 against Rs 28,000 charged on him earlier.
In yet another case in Kisanganj, a man who was not getting paper of land receipt since 1980 is now receiving it regularly after he made a plea, Kumar said narrating tales of success of the legislation.

Kumar talked elaborately about developmental goals of his government for next four years as part of "seven resolves" and also enumerated benefits of prohibition.