"All good governance organises public hearing. Many senior police officers and bureaucrats have public hearings. There is a schedule and method and certainly openness about it. It is not on the streets or on the rooftops.
"It is organised in their offices. So, public hearings are part of good governance but there is a method to it, there is a purpose and there is a place for it. Therefore, I think that is all about mature governance, it is also about experienced governance, that is what I think is lacking," she said.
Bedi also took to micro-blogging site Twitter as soon of the news about chaos at the janta darbar broke and said "For God's sake, Arvind and Team, Secretariats are not run from rooftops! Please take time to listen/absorb! And then take considered decisions!"
AAP government's much-talked-about first 'janta darbar' outside the Delhi Secretariat here today witnessed chaos and mismanagement, forcing Kejriwal to leave the venue midway as hundreds jostled with each other to register their grievances.
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