Heather Taylor, who has two children, named her daughter after the Egyptian goddess Isis, revered as a matriarch and friend of the disadvantaged. She has named her 8-year-old son Odhinn after a god in Nordic mythology.
Taylor's sister tried to buy five personalised jars which are labelled with the recipient's name for her nephew Odhinn and her niece Isis from a Myer department store in Shellharbour, New South Wales.
Taylor was quoted by the Sydney Morning Herald as saying that both names were initially flagged as problematic by a computer.
Myer told Taylor that Nutella had a protocol for acceptable names and directed her to Nutella's parent company, Ferrero Australia.
Ferrero chief executive Craig Barker personally contacted her the next day to stand by the company's position.
"I'm really quite upset by this. You are actually making my daughter's name dirty. You are choosing to refuse my daughter's name in case the public refers to it negatively," Taylor told Barker.
The Nutella campaign, which allows fans of the hazelnut spread to personalise a 750 gramme or one kilogramme jar, was launched in September.
"Like all campaigns, there needs to be consistency in the way terms and conditions are applied," the company said.
"Unfortunately, this has meant there have been occasions where a label has not been approved on the basis that it could have been misinterpreted by the broader community or viewed as inappropriate," it said.
The campaign was intended to be used in "a fun and joyful way", the statement said.
ISIS (Islamic State of Iraq and Syria) has come into common parlance only in the past two years, an alternative name for IS (Islamic State), Daesh or ISIL (the Islamic State in Iraq and the Levant).
Taylor said she would not be in favour of putting the name "Hitler" on a jar of Nutella, but her case was different because she named her daughter before the rise of the IS.
She also has no intention of changing her daughter's name, and argues the name Isis needed to be reclaimed.
"This is an acronym that is used incorrectly by the media that Nutella are supporting," Taylor said. "We need to be calling the Daesh death cult by their name, Daesh.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
