The National Consumer Disputes Redressal Commission while disposing of an appeal filed by BNM Educational Institutions said the teachers accompanying this student and other children on the trip were negligent in performing their duty.
NCDRC reduced the compensation amount from Rs 88.7 lakh granted to the girl by the state commission to Rs 50 lakh.
"I have no hesitation in holding that since the teachers accompanying the complainant (child) were grossly negligent in taking her care despite taking such care being their mandatory duty ... The appellants (institutions and school principal) have rightly been held vicariously liable for the said negligence and accordingly have to duly compensate the complainant, to the extent such a compensation is possible," NCDRC Presiding Member V K Jain said.
On reaching Delhi, the girl had fever which was allegedly not taken proper care of by the teachers. The complaint further alleged that the girl was made to continue in the trip despite bad health.
The bench, after taking note of medical reports and other documents, observed "a sudden blackout and becoming unconscious even for a minute or so, warranted immediate medical attention to the complainant by a qualified doctor. This was not something which could be ignored..."
The school authorities, however, denied the allegations and claimed that the 14-year-old girl was not keeping good health for three months prior to the tour but this fact was withheld by her parents from them. They also denied negligence on their part in taking care of the girl.
Noting that the girl was "not in a position even to identify her parents and her cognitive and perpetual abilities are seriously impaired", the NCDRC said she was stated to have "become vegetable like for all practical purposes and needs to be bedridden 24 hours."
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