Telcos request DoT for standard audit process on call drops

Mobile phone operators have objected to the Department of Telecom's move seeking information on call drops that are "not relevant" for the audit process.
"...We request DoT to kindly issue a standard specific requirement of relevant information. Further, we request DoT to instruct the TERM cells not to seek the data from the operators which are not relevant for this exercise that are neither part of nor linked with DoT's letter," industry bodies COAI and AUSPI said in a joint letter.
COAI represents GSM telecom operators like Bharti Airtel, Vodafone, Reliance Jio Infocomm, Idea Cellular, Uninor, Aircel and Videocon Telecom while AUSPI members include Reliance Communications, Tata Teleservices and Sistema Shyam Teleservices.

The industry associations said that their "member operators are committed to work with DoT and are keen to undertake the joint exercise with the TERM Cell to address the issue of call drops."
The letter cited that term cell have asked public complaints on call drops, complaint records, configurations of pre-paid subscribers and post-subscribers in home circle which the operators feel are not relevant for auditing networks.
The industry requested DoT to come up with "Standardised Audit Procedure" and follow audit process established by the Telecom Regulatory Authority of India in this regard.