 "Trai to test improvement in call drops next month")
Telecom regulator Trai will test the improvement in call drops of various operators in select cities next month, its chairman RS Sharma said today.
"We will be testing in a number of cities to see the improvement in call drops next month," Telecom Regulatory Authority of India (Trai) chief told reporters on the sidelines of Infocom seminar here.
He said Trai had already issued regulations so that customers are compensated for upto three dropped calls per day at rupee one per call.
The compensation would start from January 2016.
Sharma said Trai has kept the regulations simple and the compensation would take place at the originating network.
"Trai has to keep in mind the interest of all the stakeholders," he said.
However, operators are still unclear on how to compensate the customers, whether by providing extra talk-time or by some other means.
He said call drops were taking place due to non-optimisation of networks.
Trai had done both detailed diagnostic and technical studies on call drops, he added.
"We will be testing in a number of cities to see the improvement in call drops next month," Telecom Regulatory Authority of India (Trai) chief told reporters on the sidelines of Infocom seminar here.
He said Trai had already issued regulations so that customers are compensated for upto three dropped calls per day at rupee one per call.
The compensation would start from January 2016.
Sharma said Trai has kept the regulations simple and the compensation would take place at the originating network.
"Trai has to keep in mind the interest of all the stakeholders," he said.
However, operators are still unclear on how to compensate the customers, whether by providing extra talk-time or by some other means.
He said call drops were taking place due to non-optimisation of networks.
Trai had done both detailed diagnostic and technical studies on call drops, he added.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →*Subscribe to Business Standard digital and get complimentary access to The New York Times
Smart Quarterly
₹900
3 Months
₹300/Month
SAVE 25%
Smart Essential
₹2,700
1 Year
₹225/Month
SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months
Super Saver
₹3,900
2 Years
₹162/Month
Subscribe
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
SAVE 25%